How does this work if there is a price difference?

Please do not make any unauthorised deductions on your own. Please send your debit note to vi@MENNEKES.de Please state the reason and/or the basis for the debit (quotation number, old reference number, etc.), as well as your reference details (order number or invoice number)

Do you carry wall-mounted receptacles with a labeling field?

We would be happy to supply you with Cepex wall-mounted receptacles as a surface-mounted or flush-mounted version with a factory-fitted labeling field on request.

Could I get a test report?

Yes. You are welcome to request a test report when you place your order. It is then included in the ordered receptacle combination package. If the receptacle combination was ordered without a test report, you can still request one by stating the approval number.

What is the maximum cross-section of a pilot pin?

The maximum cross-section of a pilot pin is 4mm².

Can or should a plug be pulled out when it is live?

This is theoretically possible up to 32 amperes - but a plug should never be pulled out under voltage!

What is a rotating field control test plug?

Three-phase sockets must be connected in such a way that there is a clockwise rotating field. The rotating field control test plug differs from normal plugs due to its transparent enclosure. By means of two control lamps inside the transparent enclosure, this plug indicates whether the field is rotating in a clockwise or anticlockwise direction, or if a phase is missing. In this way, the direction of the rotating field can be checked safely. If the rotating field is correct, the green lamp lights up; if the rotating field is incorrect, the red lamp lights up and if a phase is missing, both lamps light up. You can find our test plug here. More information can be found on page 34 of our Industrial plugs and sockets catalog.

Is there a data sheet for each receptacle combination? How do I go about getting one? Who do I ask?

Yes. A data sheet is available for download for each standard receptacle combination on the product detail page. For customer-specific solutions, a schematic diagram and an electric circuit diagram are included in the product text.

Are declarations of conformity available for products from MENNEKES, and, if so, how do I go about obtaining these?

For products of our product range, you can download the declarations of conformity from the respective product pages, or you can request them. If it is a new receptacle combination that was customised to the needs of the customer, a declaration of conformity will only be available after the order has been received and the first device has been produced.

Up to which altitude above sea level can products from MENNEKES be used?

This is a question our Service department will be able to answer on request. A generally applicable statement cannot be made in this regard due to the variety of products. Typically, our products can be used at an altitude of up to 2000 meters in accordance with the international standard DIN EN/IEC 60309 on plugs, socket-outlets and couplers for industrial purpose, which is binding for us.

Can you lock the main switch of DUO receptacles even in the activated state?

No, the deactivation function is a safety aspect.

Question & Answers

What does the suffix “R” stand for following the article description of the PowerTOP Xtra series?

Our 5-pin, 16A PowerTOP Xtra plugs and sockets are available as a PowerTOP Xtra R variant. The R stands for robust, high-heat resistant contact carriers and nickel-plated plug and connector contacts. The plug and socket device is therefore especially protected against high humidity and aggressive substances.

What are the initial symmetrical short-circuit current (IK) values of products from MENNEKES?

Our products have various IK values. Your contact at MENNEKES will be happy to tell you the IK value for the specific part number.

How can I find out what IP (ingress protection) rating I need?

Please refer to the IP (ingress protection) chart. More information

Are receptacle combinations from MENNEKES tested and approved by the VDE institute (or equivalent body)?

Receptacle combinations from MENNEKES can be subject to various product standards. Usually, we manufacture product series in accordance with IEC 61439, IEC 60309 and VDE 0620.

What do you need 1h plugs and sockets for?

Contrary to other clock positions, this one is not standardized and therefore available for special plug and socket applications. More information can be found here

A maximum conductor cross-section of 6mm² is listed for type 354 in the catalog. Could you also connect a 10mm² cross-section?

Yes, type 354 can also be connected with a conductor cross-section of 10 mm² if a rigid cable is used. Whenever a flexible cable is used, a conductor cross-section of a maximum of 6 mm² can be connected.

What is the difference between articles 1128A and 1128P?

Articles 1128A and 1128P (Panel mounted socket with screw contact) are almost identical products. However, article 1128P has a pilot contact that can be used for additional signalling/controlling.

Do you offer products for 125A or higher?

Of course - we offer products for 160- 600 amps, usually made from aluminum or plastic. Our high-current plugs and sockets and high-current sockets can be found here. Detailed information can also be found on pages 178 to 192 of our Industrial plugs and sockets catalog.

What is the extra pin used for in 63-amp and 125-amp plugs?

The extra pin is called a pilot pin and it can be used to control additional signals (e.g. clearance of plug and socket/signal activation).

Do I need a 9-mm or 13-mm compressed air connection?

Dependent on the customer's flow rate specification, compressed air hoses with a nominal diameter of 9 mm or 13 mm are available. In this regard, quick-connect compressed air couplings with matching fittings are offered for the suspended power distributors.

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