Question & Answers

This is a question of whether the socket is installed in a wall raceway or directly in the wall.
For the relevant wall-mounted receptacle you can find a product group in the main catalogue of MENNEKES. Information on the correct type of receptacle is included for each flush-mounted socket displayed in the catalogue, including any additional comments.
The flush-mounted sockets for concealed receptacles (40369) in combination with the corresponding flange (40102) are suitable for the indicated product group.

ErgoCONTACT refers to a specially enhanced, innovative, easy-to-use screw-contact technology that is available for plugs and sockets. It enables easy, secure, and time-saving installation. To this end, the screwdriver is inserted from the top instead of the side to apply pressure directly against the handle. The screw is additionally guided by a collar. This prevents it from slipping and minimizes the risk of injuries. Each contact has only one screw: a captive combination head screw that is integrated in the guide collar and can be turned using either a Phillips or flathead screwdriver. More information can be found here.

The pilot contact is required for the electrical interlock. Our CEE wall-mounted receptacles, for example, are available with a pilot contact switch. This is a switch inside the receptacle that is operated by inserting and pulling out the plug. The switch ensures the electrical interlocking of the receptacles.

Most of the technical documents are available for download from our website.

Various certificates, including the DIN ISO certificates, can be found here:

• Quality management
• Environmental management
• Energy management
• VDE test certificate
• REACH certificate

All of the other technical documents are available as follows:

• In the search field on the start page, enter the part number of the product
• Another window opens displaying the respective part number.
• Click on the product
• You can select and download the corresponding document from this page
• In addition, relevant files are also available directly on the website of the respective wholesaler

All other certificates, approvals, data and/or certifications are available on request at: vi@MENNEKES.de

Our CEE wall-mounted receptacles are available with PCS. PCS stands for Pilot Contact Switch. This is a switch inside the receptacle that is operated by inserting and pulling out the plug. The switch ensures the electrical interlocking of the receptacles. When the plug is inserted into the socket, the contact is released and the voltage is applied to the contacts.

The abbreviation HHNP stands for Highly Heat-resistant contact carriers and Nickel Plated contacts.

Please contact us directly at VI@MENNEKES.de concerning your return request.
We need the information below to verify your request:

• Part number
• Quantity
• Reference number (delivery note number or invoice number)
• Reason for return

Provided a return is possible, we will send you a return number and any further information concerning your return shipment. After examining your return shipment, you will be credited for the product price according to the terms and conditions of returns.

MENNEKES uses a multistage distribution channel for selling products.

• Purchase as end customer: through an electrical installation specialist of your choice
• Purchase as electrical specialist: through an electrical wholesaler of your choice
• Purchase as electrical wholesaler: online using EDI; in exceptional cases by e-mail to vi@MENNEKES.de or by fax to +49 2723 41-300
• As end customer, please contact your wholesaler for inventory inquiries
• Please send order changes / cancellation requests to vi@MENNEKES.de stating order no., part no. and order date
• Orders are placed in compliance with our General Terms and Conditions