Rules of Procedure for the Complaints Process according to Section 8 of the Supply Chain Due Diligence Act (LkSG)

These Rules of Procedure govern the handling of the complaints process according to Section 8 of the Supply Chain Due Diligence Act (LkSG) to ensure the proper fulfillment of due diligence obligations in supply chains.

These Rules of Procedure apply to all complaints related to the due diligence obligations established in the LkSG. Any person can submit a complaint. Complaints can be submitted in writing, in person, or anonymously through an external ombudsman.

You can reach the MENNEKES whistleblower system at the following email address: hinweisgeberstelle(at)mennekes.de

To arrange a personal meeting, you can schedule an appointment at hinweisgeberstelle(at)mennekes.de

Through our external ombudsman, you can also submit reports to the MENNEKES whistleblower system, if desired, under ensuring of anonymity:

Lawyer Carsten Sieg
Phone: +49 2761 893-21
E-Mail: si(at)hep.legal

Adresse:
Dr. Heller, Epe und Partner Partnerschaftsgesellschaft mbB
Martinstraße 4/Kurkölner Platz
57462 OLPE/BIGGESEE

The receipt of a complaint will be confirmed in writing or electronically within 7 days. The responsible department first examines whether the complaint is admissible. Admissible are complaints that relate to the obligations set out in the Supply Chain Due Diligence Act and either are directed against MENNEKES employees or exist in connection with a MENNEKES business or a MENNEKES supplier.

If the complaint is admissible, it will be investigated by an internally assembled committee. The committee is impartial, independent, not bound by professional instructions, and is obligated to confidentiality. In the event of an imminent violation or already occurring violation of human rights and/or environmental obligations, remedial measures will be taken immediately. Furthermore, a proposal for further action will be developed based on the results of the investigation. If legally permissible and possible for us, we will inform the whistleblower within three months of the measures taken.

Whistleblowers are protected from any disadvantage or punishment as a result of their report. Even after the procedure is concluded, we remain in contact with the whistleblower to ensure that they are not disadvantaged subsequently.