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MENNEKES

FAQ

Question & Answers

Where and when can I pick up products in person?

Address:
MENNEKES Elektrotechnik GmbH & Co. KG
Industriestraße 2
Welschen-Ennest
D-57399 Kirchhundem
Pick-up hours:
Monday to Friday
7.00 am to 12.15 pm and 12.45 pm to 2.00 pm
Please ask your contact in the ordering department beforehand if your products are ready for pick-up.
Contact: vi@mennekes.de
Important information on picking up pallets:
Please keep in mind that pallets can only be loaded from the rear via our loading dock. A forklift cannot be used for loading.
Furthermore, we would like to point out that the person picking up the product(s) is responsible for ensuring that the load is secured in the vehicle.

Does MENNEKES have any screwless connection options in its range?

We are offering screwless connection techniques for up to 32-amp wall-mounted receptacles, panel-mounted receptacles, and plugs and connectors. Look for “SafeCONTACT” and “TwinCONTACT”..

Where do I find the approval number?

The approval number of our products is located inside the enclosure. For products of the AMAXX family, there is also an inspection tag in the window.

Why are no seals supplied with panel-mounted SCHUKO® receptacles?

Our panel-mounted SCHUKO® receptacles have a moulded sealing lip and require no separate seal to guarantee that protection class IP44 requirements are met.

In which colours are energy bollards available from MENNEKES?

Our energy bollards are available in all RAL colours.

Are there spare parts available for products from MENNEKES?

Yes, spare parts are available for all of our products. Tell your contact at MENNEKES the part number of the product for which you need a spare part.

Are there spare keys for lockable Cepex receptacles?

We are offering a spare lock and a key for our Cepex receptacles. It is not possible to provide a single key.

Are products from MENNEKES resistant to UV radiation?

Structural changes to plastic materials as a result of UV radiation make every type of plastic subject to ageing. Neither MENNEKES nor suppliers of plastic materials can guarantee perfect resistance to UV radiation of plastic materials. We have experienced product lifetimes of 20 years and more with outdoor applications of our products. We are not in a position to specify a minimum service life for our products since they are exposed to a number of different situations during normal use and especially mechanical wear.

Does MENNEKES offer pre-assembled cables?

We do not offer pre-assembled cables but we can refer you to businesses that do.

Can I use different brands for data networks? 

Yes. Simply let us know which brand you prefer for data networks. Our Service department will be happy to check for you the brand to be used.